Bad Debts Preferred Method
This
method is recommended due to the impact on the sales and sales tax reporting and
includes the following steps:
1)
Create a bad debt item to use on the credit memo
2)
Enter a credit memo using the bad debt item
3)
Apply the credit against the invoice using the
Receive Payments window.
Add Item
1)
Click the Items & Services icon on the
Customers navigator or select Customers: C\Item List from the
menu.
2)
Click the Item button.
3)
Select New from the sub-menu.
4)
Click the Type drop-down list and select
Other Charge.
5)
Enter Bad Debt as the Item Name/Number.
6)
Select Bad Debt Expense as the Account.
7)
Enter the remaining information in the New Item
window.
8)
Click OK.
Issue
Credit Memo Item
Enter Credit Memo
1)
Click the Refunds and Credit Memo icon on
the Customer navigator or select Customers: Create Credit
Memos/Refunds from the menu.
2)
Click the Customers: Job drop-down list and
select the appropriate customer or job.
3)
Use the item called Bad Debt as a line
item.
4)
Enter the amount of the bad debt to write off as
the Amount.
5)
Click in the Tax column of the bad debt
line item if the original line item was taxable.
6)
Enter the remaining information in the Create
Credit Memos/Refunds window.
7)
Click Save & Close
Apply Credits
Apply Credit Memos
1)
Click the Receive Payments icon on the
Customer navigator or select Customers: Receive Payments from the
menu.
2)
Click the Customers: Job drop-down list and
select the appropriate customer or job.
3)
Click the Apply Existing Credits button
4)
Click Save & Close